FAQs

WHAT IS NOM NOM BOX?

Nom Nom Pet Treat is a monthly box of 100% natural hand-crafted pet treats. Our treats are dehydrated gently and design with your dog in mind, meaning we do not use anything that aren't species appropriate and ingredients that aren't suitable for them.

Our Pupper Box will contain dehydrated Organ, Muscle Meat, Seafood or Training Treats, and Chew of the month.

All items are hand-selected and tested by our own pets (Pepper, Max, Mila, Nala, Naji, Nunu & Nola) to ensure maximum tastiness and fun!

Our products are made to order to maintain the highest quality and freshness. We purchase our raw material from local butchers and they are 100% human grade. We do not use any additives, preservatives of any kind. The dehydrating process eliminates harmful pathogens, evaporates moisture from the raw ingredient slowly and gently, and offers nutrition similar to the raw diet. We highly recommend to store the items as instructed on to the packaging.

WHAT ARE DEHYDRATED TREATS?

The process of dehydrating food is to slowly and gently evaporates moisture from the raw ingredients, eliminating harmful pathogens while preserving vital nutrients, offering nutrition similar to a raw diet.

HOW MUCH IS A NOM NOM BOX?

Our Pupper Box starts at AED135 up to AED165. You can purchase it one time or opt for a 3 month bundle saver and save 10%.

One-Time Purchase or Gifts for your friends

The Pupper Box Small (pack of 4) – AED135

The Pupper Box Medium(pack of 6) – AED165

3 month Bundle Saver (Purchase in advance to save 10%)

HOW MUCH IS SHIPPING?

We ship UAE wide through a 3rd party and in a chiller van to ensure the integrity of the products.

A flat rate of AED 28 within Dubai and AED 35 for the rest of the Emirates

We do not ship internationally.

WHAT IF I CHANGE MY ADDRESS?

Just get in touch with us and we can change your details for you, before the 25th of each month.

WHAT IF MY PET HAS ALLERGIES?

You can customize your box and exclude any allergens when placing the order. We will substitute the treats your pet is allergic to by adding additional packs of other treats based on each month’s menu.

HOW DO I PAY?

We accept Visa or Mastercard on our site.

We also Tabby payment options

We currently do not accept Cash on Delivery.

HOW DO I USE MY COUPON CODE?

If you've got a discount code, just enter it on the check out.

CAN I GIVE THIS AS A GIFT?

You sure can! Just enter the recipient details inclusive of the lucky pupper's information during the check-out process and leave a note that it's a gift. We can even include a custom message for you.